Effective Date: 3rd October 2023
At Lovemart, we are committed to protecting the privacy of individuals aged 18 years and older and ensuring the security of their personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data from individuals aged 18 and above when using our website and services. Please take a moment to read this Privacy Policy carefully to understand how we handle your information.
- Information We Collect
We may collect various types of information from individuals aged 18 and above when they visit our website or use our services, including:- Personal Information: This may include your name, email address, shipping address, billing information, and contact details.
- Payment Information: When you make a purchase on our website, we collect payment information, such as credit card details, to facilitate secure transactions.
- Browsing Information: We collect information about your device, IP address, browser type, and browsing behavior on our website, which helps us improve user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website and to personalize your experience.
- How We Use Your Information
We may use your information for various purposes, including:- Processing Orders: To process and fulfill your orders, including shipping, returns, and customer support.
- Personalization: To tailor our website content and offers to your preferences and interests.
- Communication: To send you transactional emails, updates, and promotional materials (you may opt-out at any time).
- Analytics: To analyze website usage, track performance, and improve our services.
- Security: To protect against fraud, unauthorized access, and ensure the security of our website and services.
- Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, such as:- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and deliver orders.
- Legal Compliance: We may share your information when required by law or to protect our rights, safety, or the safety of others.
- Business Transfers: If we undergo a merger, acquisition, or sale, your information may be transferred as part of the transaction.
- Your Privacy Choices
You have the following privacy choices:- Access and Update: You may access and update your personal information through your account settings on our website.
- Opt-Out: You can opt-out of receiving promotional emails by following the instructions provided in each email or by contacting us.
- Cookies: You can manage cookies through your browser settings or opt-out of certain tracking technologies. However, this may affect your website experience.
- Data Security
We take the security of your information seriously and employ reasonable security measures to protect against unauthorized access and data breaches. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security. - Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate action. - Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated effective date. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@lovemart.au.
By using our website and services, you confirm that you are aged 18 or above and consent to the practices described in this Privacy Policy. Please review this policy regularly for any updates or changes.
